FAQs

Do you use AI?

Many of my clients use AI to generate ideas or first drafts for me to polish up. Sometimes, it’s a practical way to work within their budgets, but I believe it should only be used if it improves efficiency without compromising quality.

I don’t use AI to come up with ideas or structure content. That’s where my human expertise adds the most value, and that’s what I’m good at.

Whatever happens. I’ll always be transparent about it. My priorities are always quality and clarity, with a human-centred approach.

What are your qualifications?

I have a BA (Hons) in languages (French with proficiency in Spanish) and an MA in French Translation.

What are your payment terms?

Payment terms are within 30 days of the date of the invoice. I normally invoice at the end of the month, but some clients ask me to invoice right away, and who am I to argue with that?

What do you charge?

If I’m honest, I don’t want to plaster my rates on the internet. But send me an email, and I’ll happily provide a quote. I can charge on a project-by-project basis, or a running hourly rate over the month for smaller, regular projects. If your project has a fixed budget, let me know – I’m always happy to discuss the best way to achieve your goals within it.

What variant of English do you work into?

We can do this two ways: British English, or international English.

As a British localisation expert, I understand the language foibles and cultural nuances that make our variant unique. This is perfect if you’re marketing towards a British audience, but not so much if they’re located elsewhere.

If your audience isn’t British, I can work into international English. This isn’t a variant of English per se, but a way of writing that includes an international audience of potentially non-native English speakers. We’ll decide on a spelling convention, and leave any culture-specific elements out of the equation.

What’s better: freelancer or agency?

Having spent the first 12 years of my language career working as a project manager for various translation agencies, I’ve experienced both sides of the industry. Both have their place.

If you’re looking to place a multilingual project with specialist tools and extensive coordination, an agency may be the best fit – and I’m happy to recommend one to you.

If you’re looking for a more personal, collaborative approach, working directly with a freelancer has its perks:

  • Consistency
    I don’t outsource, so you know you’re always going to get me writing, editing, or localising. Don’t worry about periods of absence. On the rare occasion I go on holiday, I work with clients to ensure everything gets done ahead of schedule.
  • Direct communication
    Need to discuss something or ask a quick question? We’ll have a direct line of communication, without having to cross a wall of project managers first.
  • A genuine partnership
    I take the time to understand your business, your audience, and your goals. That means asking the right questions, sharing ideas, and creating copy that’s tailored to your brand.

Many of my clients come back time and again because they value having someone who understands their business and can produce consistent, high-quality work every time.